Emerson (NYSE: EMR), the U.S.-based technology and manufacturing company, today officially opened its new Quezon City facility in the Philippines. This new facility provides training and services to its global, regional and local customers, and space to accommodate future growth.
This USD 35 million facility, together with the Emerson Process Management engineering and service center which opened in June 2014, brings Emerson’s investment in the Philippines for the past year to a total of USD 55 million.
“Investing in the Philippines to access its educated, skilled and professional-minded work force, is a key element of our strategy to succeed in Asia,” said David N. Farr, chairman and chief executive officer of Emerson. “This new facility allows us to accommodate additional employees and provide the necessary training infrastructure to ensure our customers receive first-class services and offerings.”
“With globalization, customers are expecting a team with an international mindset and technical knowledge,” said Phil Kelaart, vice president and general manager of Emerson in the Philippines. “Our team in the Philippines has the capability and drive to provide these high quality services. We also have the added bonus of providing customers with specialized facilities for our Process Management and Climate Technologies businesses.”
• The Integrated Solutions center features the technologies and solutions of the different Emerson business platforms. For example, Emerson Process Management allows customers to experience the company’s solutions that optimize process efficiency and remote diagnostics.
• Emerson Process Management’s Technical Learning Center aims to enhance professional development of its in-house technical engineers and customers, by bridging the gap between field experience and classroom training.
• The facility also features Emerson Climate Technologies Partner+ Technical & Training Center which provides HVACR contractors with training and education on the basics of advanced refrigeration principles. The comprehensive service program offered to HVACR contractors and end-users aims to empower contractors and end-users to make sound business decisions and improve job performance.
Emerson in the Philippines provides support for the company and its customers in the areas of accounting, customer support, finance, information technology, human resources, marketing, business development and supply chain management, and has grown from a few hundred employees to approximately 4,400 in 2014. The new facility, located at SM Cyber West Avenue, EDSA corner West Avenue, will initially house 2,300 employees. Emerson has other facilities located in Mandaluyong City and Pasig City.