Globe Telecom customer service support continuous in areas under ECQ #ExtraCareatHome

In light of IATF’s announcement to place Metro Manila, Cavite, Laguna, Rizal and Bulacan under Enhanced Community Quarantine (ECQ) starting 29 March 2021 until 04 April 2021 due to the surge of COVID-19 cases, Globe assures its customers that it will continuously deliver service support and #ExtraCareAtHome despite the new lockdown.

 

Globe Transactions Made Safe and Easy 24/7    

Globe keeps its digital channels operational 24/7 like GCash, GlobeOne, and Globe At Home apps so customers have access to their needs from replenishing load, tracking of data and promos, quick troubleshooting of issues, even escalation of customer service concerns, while remaining safe at home. Download the apps through Google Play Store for Android devices or Apple Store for iOS devices. Using these apps is free of charge.

globe telecom
Globe Telecom customer service support continuous in areas under ECQ #ExtraCareatHome

 

Safe Options to Load Up

Globe Telecom encourages its customers to load safely from home and maximize GCash for their loading needs or any of its partner apps including Shopee, Lazada, Grab, Coins.PH, Puregold Mobile App, Telepreneur, as well as BPI and BDO.

 

Globe Telecom also has offline partners from supermarkets, remittance centers, and convenience stores that customers can check out but highly encourages to observe social distancing and wear their face masks and face shields. Some of these offline partners include Puregold, SM Supermarkets, Robinsons Supermarket, WalterMart, RD Pawnshop, Palawan Pawnshop, AlfaMart, 7-Eleven, and Ministop.

 

Ready With Safety Protocols Service Technicians for Globe At Home Customers

For broadband service repairs requiring onsite visit and assistance, Globe At Home’s customer field service personnel are on standby to support and assist customers.  Customers may request for onsite visit or service assistance using the Globe At Home app, also readily available for download and FREE to use.

Globe at Home
Globe Telecom customer service support continuous in areas under ECQ #ExtraCareatHome

 

Globe Telecom technicians are trained to follow strict health protocols, before, during, and after their deployment. Apart from wearing proper protective equipment, technicians are advised to adhere to strict medical checks prior to deployment and to observe 2-meter distance from customers when they do house calls or installations. To know more about the Globe broadband services readily available during the pandemic, visit this link: https://www.globe.com.ph/broadband/faq.html

Globe Telecom is one with Filipinos in fighting the spread of the virus.  The company is committed to support its customers with reliable connectivity and extra protection at home.

Eli

Eli has 28 years of extensive IT sales expertise in Data, voice and network security and integrating them is his masterpiece. Photography and writing is his passion. Growing up as a kid, his father taught him to use the steel bodied Pentax and Hanimex 135mm film and single-direction flash, Polaroid cameras, and before going digital, he used mini DV tape with his Canon videocam. He now shoots with his Canon EOS 30D. Photography and blogging is a powerful mixture for him.
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