A new e-commerce player in the country shared its plans and aspirations about being a big player in the market by focusing on one very important aspect – the customer.
“We are very excited to finally share what we’ve been working on this past 9 months,” said Kristian Salvo, Founder and CEO. “With our growing selection of brands & product offerings, compelling and entertaining content, and awesome customer service, YouPoundit.com is a great destination for your tech needs here in the Philippines.
As an online store, YouPoundit.com is first and foremost a service business with the primary goal of giving the best customer experience possible. This experience is comprised of three core principles:
1. Product Selection – with true relationships with the brands and/or it’s authorized distributors, customers have peace of mind when browsing through YouPoundit.com’s curated product offerings.
2. Content – entertaining and educational content to help customers decide on the best products for them and have fun at the same time
3. Customer Service – genuine customer service from pre-sales all the way to after-sales putting the customers needs first
“The easiest way to turn off a customer is when you continuously fall short of their expectations. Yet there seems to be an abundance of businesses here in the Philippines that continue to do so. They all lack one important trait – being customer-centric. We as consumers suffer and tend to settle due to lack of better alternatives,” said Salvo. “We would like to give you a better alternative with YouPoundit.com”
Browse through their offerings at www.youpoundit.com, check out their blog “Fun Stuff” at www.youpoundit.com/blogs/funstuff, or take a peek at what their customers say about them www.youpoundit.com/