Philippine fiber broadband and technology provider Converge ICT Solutions Inc. (PSE: CNVRG) delivered the country’s strongest fixed broadband network performance in the second quarter of the year, posting the fastest download speed, best in class network quality with symmetric upload speed and the lowest latency in the country, according to the latest Oplan Bantay Signal report of the Department of Information and Communications Technology (DICT).
The report showed that Converge achieved the lowest average latency of 5 milliseconds during the second quarter. Latency is a measure of delay in a network, so a lower number means shorter time for the data to travel through your network. A 5 ms latency means an instantaneous experience for users of the network.
Meanwhile, Converge posted an industry-leading 158 megabits per second (Mbps) download speed last month. The company also recorded an 84% decline in customer complaints from January to June, reflecting sustained improvements in network performance and customer experience.
“The second quarter performance of Converge saw a sharp improvement as complaints dropped significantly. This shows Converge is addressing customer complaints and making targeted improvements to its network,” said DICT Secretary Henry Aguda.
The company’s latest network performance complements its broader efforts to expand digital connectivity nationwide. During the National Information and Communications Technology (NICT) Month Culminating Night on June 30, Converge received the “Bayani sa Last Mile” recognition at the Digital Bayanihan Awards, honoring its contribution to bringing broadband connectivity to geographically isolated and underserved communities.
The DICT also reported that no Converge-served area was classified as a “crisis cities” or areas where average speeds fall below 15 Mbps—throughout the second quarter. However, there are still three cities with average speeds between 15 Mbps and 30 Mbps that require further improvement.
“Converge has always been focused on delivering the best quality service to its customers. Our upload speed reached a six-month high, while our network delivered best-in-class latency, reflecting the continuous investments we have made to improve customer experience,” said Dennis Anthony Uy, Converge CEO and Co-Founder.
The DICT’s Oplan Bantay Signal is a nationwide monitoring initiative that evaluates the quality and performance of telecommunications networks through extensive speed testing and network assessments. The program measures key indicators—including download speed, upload speed, latency, and service reliability—to help ensure that consumers receive quality broadband services across the country.
For the first half of 2026, Converge swept the top honors in the Speedtest Intelligence report of Ookla®, the global authority in broadband and mobile network testing. Based on its consumer-initiated tests conducted during the period, Converge dominated all major fixed-broadband metrics, earning the “Best Internet”, “Fastest Internet”, and “Best Fixed Latency” recognitions for January to June 2026.
Converge continues to operate the country’s largest fiber-to-the-home (FTTH) network by port count among major broadband providers. As of May 2026, its last-mile fiber network had expanded to more than 960,000 fiber kilometers, supporting its nationwide broadband footprint and future network growth.
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