Simple, fast, and reliable have always been the bedrock of Converge ICT Solutions, Inc., the leading fiber
internet service provider in the Philippines. The company took this on by building its dynamic network to
provide reliable and consistent connectivity to its subscribers. Now, the company is leveling up as they
launch their first-ever premium customer service experience called XCLSV, offering priority handling and
unique perks.
Available to existing and new subscribers of FiberX Plan 3500 and up, XCLSV subscribers will not only
continue to enjoy strong and consistent internet connectivity, but they will now also receive the best and personalized internet support that Converge has to offer.
“XCLSV was created for our high value subscribers, so they no longer have to worry about internet
concerns, and instead have more time to enjoy and make the most out of their lives.” said Converge Chief
Operations Officer Jesus C. Romero. “These exclusive privileges and more hands-on customer service
enables members to allot more time to focus on what matters most to them, while our team handles the
rest.”
Converge also understands the importance of human connection and a helpful voice to talk you through
encountered concerns and issues. That’s why a dedicated support team has been assembled to personally
handle XCLSV subscribers’ inquiries. With a personalized direct email and dedicated hotlines exclusive
only to them, members will be able to seamlessly connect with customer support to address their concerns.
Another XCLSV benefit includes a priority lane at major business centers nationwide, ensuring fast and
easy resolutions when they visit. Subscribers can also enjoy quarterly service/account checks, same day
on-site repairs for tech-related concerns, free delivery of add-on devices, among other things.
Beyond fast internet connectivity, XCLSV gives the priority treatment subscribers deserve. Subscribers will
now be able to indulge in perks so they can #ExperienceBetter.
To upgrade or learn more on Converge’s XCLSV plans, visit https://www.convergeict.com/xclsv/.
