LBC Connect gives premium and convenient service for customers through their new mobile app. Mobile phones are becoming very pervasive and is an essential for daily lives nowadays. The mobile phone becomes our universal remote control for almost anything that we need at work, and for our personal life.
LBC knows this need and has kept pace with the growing demand for mobile efficiency and seamless transaction through their new mobile app, LBC Connect.
LBC Connect gives you the following benefits :
• Register, update and manage your LBC account information anytime
• Track and trace any number of shipments with status-by-status updates on your device. What’s more, tracking numbers you search via LBC Connect are automatically saved and pinned.
• Find an LBC branch near you using the handy branch locator
• Raise concerns and contact LBC’s customer service
Launched just last year in June in the Philippines and worldwide, it’s cumulative download base continues to grow by 20%-30% every month. Current app users note the convenience of track and trace through the app and the simplicity and ease of its interface. Users also noted some features that would add more value like scheduling a pick-up through the app, having a barcode reader and doing online payments.
More is in store for LBC Connect app as new functionalities are brewing and soon to be for every customer to experience. This includes:
• LBC Mobile Branch: Book any LBC service and book online
• Case or Tickets Management: Raise concerns and have them resolved
• Promotions and Rewards
LBC President Mike Camahort exclaimed: “The launch of LBC Connect forms a huge part of our movement towards Digital Transformation. This is one of the initiatives that will help reshape customer experience through technology, while staying true to our brand attributes of Clarity, Certainty and Convenience”.
LBC Connect is available for download on the Apple Store and Google Play.