contact islands 2024
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Business
The Contact Center Industry continues to Post Slowing Attrition rates, then and now
The number of agents resigning from local call center firms is continuously declining, based on a study released by the…
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Business
CCAP Keeps Confidence on Contact Center Sector’s Resilience and Revenue Potential
The country’s contact center and business process sector is expected to post an estimated record annual revenue of around $32.16…
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Lifestyle
CCAP sets the Stage for Contact Islands 2024, takes AI Integration for CX
The country’s contact center and business process sector remains steadfast in upholding its position that Artificial Intelligence (AI) will bring…
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