Businesses in Philippines Lose Over US$8 Billion from Data Loss and Downtime Per Year


Businesses in Philippines Lose Over US$8 Billion from Data Loss and Downtime Per Year, According to Global IT Study. Global Data Loss Up 400%, Philippine Businesses say they remain unprepared in the New Era of Mobile, Cloud and Big Data


• In Philippines, data loss and downtime costs enterprises over US$8 billion
• Companies worldwide lost 400% more data on average over the last two years (Companies lost the equivalent of 24 million emails3 each year)
• Yet, 66% of IT professionals are not fully confident in their ability to recover information following an incident
• Companies with three or more vendors lost 9.37 times as much data as those with a single-vendor strategy
• 66% of organizations in Philippines still lack a disaster recovery plan for emerging workloads; just 6% have plans for big data, hybrid cloud and mobile
• Only 2% of Philippine organizations are data protection “Leaders”; 9% “Adopters”; 89% are behind the curve
• China, Hong Kong, The Netherlands, Singapore and the US lead protection maturity; Switzerland, Turkey and the UAE lag behind. Philippines ranks 13th out of 24 countries surveyed.

EMC Corporation (NYSE: EMC) today announced the findings of a new global data protection study that reveals, data loss and downtime cost Philippine enterprises US$8 billion in the last twelve months, compared to the average of US$34 billion across the Asia-Pacific and Japan region. Global data loss is up by 400% since 2012 while, surprisingly, 66% of Philippine organizations are still not fully confident in their ability to recover after a disruption.

EMC Global Data Protection Index, conducted by Vanson Bourne, surveyed 3,300 IT decision makers from mid-size to enterprise-class businesses across 24 countries, including 125 respondents from Philippines.

Impact of Data Loss and Downtime

The good news is that the number of data loss incidents is decreasing overall. However, the volume of data lost during an incident is growing exponentially.

In Philippines:
• 80% of enterprises surveyed experienced data loss or downtime in the last 12 months
• The average business experienced more than four working days (40 hours) of unexpected downtime in the last 12 months
• Other commercial consequences of disruptions were loss of employee productivity (50%) and loss of revenue (48%)

New Wave of Data Protection Challenges

Business trends, such as big data, mobile and hybrid cloud create new challenges for data protection in Philippines:

• 66% of businesses lack a disaster recovery plan for any of these environments and just 6% have a plan for all three
• In fact, 68% rated big data, mobile and hybrid cloud as ‘difficult’ to protect
• With 20% of all primary data located in some form of cloud storage, this could result in substantial loss

The Protection Paradox

Adopting advanced data protection technologies dramatically decreases the likelihood of disruption. And, many companies turn to multiple IT vendors to solve their data protection challenges. However, a siloed approach to deploying these can increase risks:

• The findings showed that Philippine enterprises that had not deployed a continuous availability strategy were almost thrice as likely to suffer data loss as those that had
• Those using three or more vendors to supply data protection solutions lost 32 times as much data as those who unified their data protection strategy around a single vendor
• Those with three vendors were also likely to spend an average of US$1 million more on their data protection infrastructure compared to those with just one.

The Maturity Matrix

EMC Data Protection Index survey participants were awarded points based on their responses, ranking their data protection maturity in one of four categories (see methodology for further details).

• The vast majority – 89% of businesses in Philippines rank in the bottom two categories for data protection maturity
• Globally, 14% rank ahead of the curve; 11% are classed as “Adopters” and 2% considered “Leaders”
• Of all the countries surveyed, China has the greatest number of companies ahead of the curve (30%) and the UAE the least (0%)
• Very large enterprises of more than 5,000 employees were twice as likely (24%) to be ahead of the curve than smaller enterprises of 250-449 employees (12%); companies in the U.S. and The Netherlands were the greatest vanguards outside of Asia Pacific and Japan (at 20% and 21% respectively)


“This research highlights the enormous monetary impact of unplanned downtime and data loss to businesses everywhere. With 62% of IT decision-makers interviewed feeling challenged to protect hybrid cloud, big data and mobile, it’s understandable that almost all of them lack the confidence that data protection will be able to meet future business challenges. We hope the global data protection index will prompt IT leaders to pause and reevaluate whether their current data protection solutions are in alignment with today’s business requirements as well as their long term goals.”

Guy Churchward, President, EMC Core Technologies

“As businesses continue to struggle to protect their current workloads, the findings from this global study show that many enterprises in Philippines are still ill-prepared to face the protection challenges that come with emerging data storage technologies. With data protection technologies evolving in parallel with the challenges that are emerging, businesses in Philippines will find it easier to protect themselves by staying abreast of these developments and thinking strategically about data protection, in order to better prepare themselves from unplanned and costly incidents that may result in downtime and data loss.”

Ronnie Latinazo, Country Manager, EMC Philippines

1. Read through the complete findings at
2. To view the Global Results Infographic, visit


Research carried out independently by Vanson Bourne between August and September 2014. Respondents were IT decision makers within organizations employing over 250 people. There were a total of 3,300 respondents from 24 countries. 200 respondents each in the USA, UK, France and Germany and 125 respondents each in Canada, Mexico, Brazil, Russia, South Africa, Turkey, UAE, Italy, Switzerland, The Netherlands, Australia, Japan, China, Korea, India, Singapore, Hong Kong, The Philippines, Thailand and Indonesia.

To create the maturity curve, IT decision-makers were asked specific questions relating to their backup and recovery experience, strategy and infrastructure. Each section was scored out of 64 to give an overall maturity rating. This score was then multiplied by a scaling factor to normalize the curve and give a total score out of 100 points. Once scored, these IT decision-makers were divided into four even segments from a low to high score; Laggards (scoring 1–25), Evaluators (scoring 26-50), Adopters (scoring 51-75) and Leaders (scoring 76-100).


1. Enterprises defined as those companies employing more than 250 people. Figures based on company data from Dunn and Bradstreet. Figure represents total estimated loss to enterprises within the 24 countries covered by the EMC research
2. Comparative figure based on previous EMC Disaster Recovery Surveys
3. Average total loss per company is 2.33TB. Assumes average email size of 100KB
4. “Emerging workloads” here comprise hybrid cloud, big data and mobile


Eli has 28 years of extensive IT sales expertise in Data, voice and network security and integrating them is his masterpiece. Photography and writing is his passion. Growing up as a kid, his father taught him to use the steel bodied Pentax and Hanimex 135mm film and single-direction flash, Polaroid cameras, and before going digital, he used mini DV tape with his Canon videocam. He now shoots with his Canon EOS 30D. Photography and blogging is a powerful mixture for him.

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